Returns

Didn't love your stuff? That sucks, but it happens.  

Custom orders, clothing items, sale and special promotion products are not eligible to be returned and sales are final once shipped. 

 

Unopened and new condition products can be returned if return post mark is within 15 days of delivery. Customer is responsible for any return shipping costs incurred. The forge master will inspect all returns to ensure that they meet return standards and are in re-sellable condition and refund the subtotal of the sale.

NOTE: Shipping costs are not eligible for refund. If the returned product does not meet the return requirements no refund will be issued. 

Once an item has been packaged it is ineligible for cancelation. Orders are typically packaged within 24 hours of purchase. Returns and cancelations on orders over $100.00 are subject to a 10% restocking fee on all returns. 

 

Did we screw something up? If so, shoot us an email and we will make it right. Connect with us at BBGForge@gmail.com